• ERA Spiral Balances
  • F016-16

ERA Spiral Balances

Part Code: F016-16

£POA ex VAT

Enquire Online

Product Details

PLEASE DOWNLOAD THE SPIRAL BALANCE FORM BELOW TO WORK OUT THE BALANCES YOU NEED AND SEND TO sales@sdhardware.co.uk or select the 'Enquire Online' link above.

Spiral Balance windows are the modern version of a traditional double hung timber sliding sash window. The double-glazed sashes slide by means of modern pre-tensioned springs instead of pulleys and weights. Traditional sash windows have a reputation for rattling, jamming and draughts that affect their installation and operation. Spiral balances can help eliminate these problems and make the window more efficient and easier to operate.

Features

  • Easily adjustable (using a flexible screw driver)
  • Stainless steel springs
  • Tested to over 25,000 cycles
  • White tubes as standard but can come in following colours Cream, Brown, Tan, Black and Grey.
  • Mechanical guarantee
  • Weight range from 5lbs -110lbs

Full fitting instructions available

SDH highly recommend using pretension balances, not only do these come with a lifetime homeowner Guarantee, they are so much easier for the end user to operate. For that little bit extra in cost you get a far better product and more efficient window.

WHY USE these balances?

  • Manufactured in the UK
  • A brand you can trust with over 40 years of supplying balances
  • Very quick turnaround from order to delivery
  • They have been used on a test to achieve PAS 24 security test

 

Reviews

Delivery

Delivery OptionDelivery TimeTrackedSigned ForCost
Standard Delivery (Orders under £45)3 - 5 Working DaysYesNo£6.50 (+VAT)
Standard Delivery (Orders over £45)3 - 5 Working DaysYesNoFREE
Trade Delivery (Orders under £120)3 - 5 Working DaysYesNo£10.00 (+VAT)
Trade Delivery (Orders over £120)3 - 5 Working DaysYesNoFREE
Pallet Lead & Steel3 - 5 Working DaysYesYes£50.00 (+VAT)
Click & CollectN/AN/AN/AFREE

 

How quickly will my order arrive?

Our aim is to dispatch all orders placed before 12 noon on the same day. Any orders placed after that time will be dispatched on the next available working day.

We will send you a notification email when your order has been dispatched. The time your order takes to arrive will depend on the delivery option you choose.

While we always try our best to dispatch every order following the above guidelines, during extremely busy periods dispatch times may increase by up to one day. In addition we will inform you at checkout if delivery may take a little longer due to high demand.

How can I track the status of my order?

You will receive an email to confirm we have received your order and that your payment has been accepted. You will also receive an email when your order has been dispatched.

What days will my order be delivered on?

Our couriers deliver between 07.00 and 18.00 Monday to Friday.

Will I need to sign for my order?

Depending on the size of your parcel and the courier we use, there may be a requirement to sign for your delivery.

Special delivery instructions

If you have any special instructions for delivery, such as leaving your parcel with a neighbour, please include them in the ‘special instructions’ section at the checkout. Please note that our couriers will not respond to notes left on doors for security reasons.

I have a query regarding my delivery?

If you have any queries regarding your delivery please ring us on 01752 651330 or email us at sales@sdhardware.co.uk.

If we cannot deliver your order within the specified time period we will make every attempt to contact you and provide an expected delivery time. If this delivery time is not suitable, you can cancel your order and we will provide a full refund.

Collect in person

You are able to collect your order from our premises by choosing the relevant option at the checkout. At this point delivery charges will be removed. You can collect your order from:

SD Hardware
Unit 7 Forge Lane
Enterprise Park
Saltash
Cornwall
PL12 6LX

How carefully is my order packaged?

We take great care in packaging your order using the necessary materials according to its weight, size and how fragile it is.

What do I do if my order arrives damaged?

If any item you receive from us arrives damaged, please contact us as soon as possible on 01752 651330 or by email at sales@sdhardware.co.uk. We will then advise you on the best course of action. In most cases we will ask you to return the item to us for an exchange or refund.

Unfortunately we cannot refund your postage costs when you return an item to us, unless it is faulty or damaged.

Please do not return a damaged order to us without contacting us first.

Returns

All orders are thoroughly checked before leaving our premises. On receipt of your order we request that you check the items as soon as possible. If you are unhappy with your order for any reason, please contact us on 01752 651330 or sales@sdharware.co.uk. Please have your order number to hand when you contact us as it will allow us to find your order quickly.

If you are unsatisfied with your order in any way, please return it to us within 14 days of delivery for a refund or exchange. The item must be unused, be in its original packaging and be suitable for re-sale. Items bought in the sale are non-returnable and non-refundable. Postage costs for returning items to us cannot be refunded, unless the item is faulty or damaged.

Please Note: There is a 25% restocking and admin fee for any order returned to us, unless the item is faulty or damaged.

We recommend that you send your order back to us using a tracked delivery service as we cannot be held responsible for any parcel lost during transit to us.

Our return address is:

Returns
SD Hardware
Unit 7 Forge Lane
Enterprise Park
Saltash
Cornwall
PL12 6LX

Once your item has been returned, we will inspect it and take the necessary action as soon as possible.

Faulty/Damaged Goods

If any item you receive from us arrives damaged, please contact us as soon as possible on 01752 651330 or by email sales@sdhardware.co.uk. We will then advise you on the best course of action.

In most cases we will ask you to return the item to us for an exchange or refund. Unfortunately we cannot refund your postage costs when you return an item to us unless the item is faulty.

Please check your order before you sign for it from the courier. If the item is faulty or damaged in any way, please do not sign for it and the courier will return the item to us. We will then send a replacement item out as soon as possible.

Sorry, this item is currently out of stock.
We currently hold [remaining-stock] units of this item in stock. The remainder will be put on back order.
You cannot order more of this item than we currently hold in stock.
You must order at least [min-order-qty] of this product.
Please contact sales on 01752 651330
You must order at least [min-order-qty] of this product. We currently hold [remaining-stock] in stock. The remainder will be put on back order.

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